21 Days to Return
We are happy to refund or exchange most stock items (including sale items) within 21 days from date of arrival, if for any reason you change your mind. The only item that you cannot return is the Gresham Blake Face Mask, for understandable reasons.
How to Return?
- Please fill in the returns form enclosed with your order.
- Package your items carefully, with each item in its original packaging and all labels attached.
- Please make sure your items are returned new, unused and with its original packaging and garment tags still attached. We cannot accept returns of items as faulty if they have not been treated as instructed in the garment care label.
- Pay for postage at the Post Office (GB advises using a recorded service and keeping your receipt as proof of your return).
- Alternatively, return by hand, to Gresham Blake Store in Brighton or London, they will issue you a refund to your original payment method.
What happens next?
- Within 3 business days of receiving your returned item, we will send you an email to confirm that your card has been refunded (or exchanged). Please note that items must meet our return policy.
- The details of your return will also be posted to your account.
- Please note it can take a few more days for your bank to complete the refund, depending on their processing time.
- For orders paid with Bank Transfer, we are only able to offer a product exchange or refund in store credit.
What is your returns address?
- Gresham Blake, 20 Bond Street, Brighton, BN1 1RD